Turning Left or Right after Entering
There are many situations where people coming through a doorway have a tendency to turn sharply left or right in order to reach some particular attraction. To cater for this the VT can either count only people who cross both upper and lower counting lines, or it can count people who cross one of these counting lines but enter or leave by the edges of the counting area.
- Select the correct VT module.
- Select the Zone tab.
- Choose whether the Reference line is to be at the top or the bottom. The reference line is the one which the visitor must cross to be counted. (See the picture below.)
- Click the Side Counts buttons to display side exit lines. If the Reference line is at the bottom people will be counted if they enter through the bottom line and exit through the top line or the parts of the sides shown by the bars. The bars won't quite reach the Reference line, as a visitor must at least get into the zone before being counted. For example, if you were monitoring the top of an escalator then visitors would cross the bottom Reference line as they stepped off the escalator, and would then fan-out: going forward or to either side.
- Click the Apply to VT button.
In the screen above, a person is moving up the screen and will be counted when they enter at the bottom and exit at the top, the left or the right.