Video Turnstile
People Counting Systems from Biodata Ltd

Name:
Organisation:

 
1. Was your Video Turnstile (VT) system delivered on time?
Yes | No
 
2. Has the VT system been installed?
Yes | No
If No, please skip the rest of the questionnaire and press the Send Your Feedback button at the bottom of the page.
If the system has been installed...
Were all the components present?
Yes | No
If all the components were not present, have they subsequently been provided?
Yes | No
If No, please list outstanding items

 
3. Did you have any problems installing the cameras?
Yes | No
If Yes, please describe

 
4. Was the 20 m camera-VT unit cable...
Too long | Too short | OK | Not Used
 
5. If a loom was provided to connect LVT and VT units, did it meet your requirements?
Yes | No
If No, please describe the problem

 
6. Have you done a validation count to compare VT counts with actual visitor numbers?
Yes | No
If No, go to question 7.
If Yes, was the accuracy of the comparison...
> 95%
90 - 95%
85 - 90%
80 - 85%
< 80%
During validation, did you count manually or did you record the video from the VT unit and count off-line?
Manual count | Video count
 
7. Did you install the Windmill for Video Turnstile software on a PC?
Yes | No
If yes, did you have any problems or difficulties?

 
8. Have you any outstanding support issues that we have not dealt with?
Yes | No
If yes, please describe